Using this website
By using this website, you agree to these Terms. If you submit information for a company, property, project, or another person, you represent that you are authorized to do so. You must not use the site unlawfully, impersonate another person, submit malicious material, interfere with operation, bypass security, scrape protected content, or attempt unauthorized access.
Website information is not a diagnosis
Website content is general information and may not fit a particular system, building, safety condition, code requirement, product, or project. It does not replace an on-site evaluation, qualified professional judgment, manufacturer instructions, or emergency assistance.
If you smell gas, suspect carbon monoxide, see fire or smoke, or believe there is an immediate danger, leave the area when appropriate and contact emergency services or the utility before using a routine website request.
Requests, bookings, and appointments
Submitting a form, starting a chat, or selecting a time is a request. An appointment or project commitment exists only after HomeHero or the connected scheduling system accepts and confirms it. Availability, service area, route, property access, scope, and capacity may affect acceptance.
Estimates, service, and HeroCare
Pricing, scope, equipment, permits, exclusions, deposits, schedule, warranties, change orders, cancellation terms, maintenance benefits, and other obligations are governed by the proposal, estimate, invoice, membership terms, or signed agreement provided for the specific work. If those documents conflict with general website content, the job-specific document controls.
Third-party services
Booking, chat, checkout, reviews, maps, financing, and other linked services may be operated by third parties. Their availability, eligibility, content, security, rates, terms, and privacy practices are controlled by those providers. HomeHero is not responsible for a third-party site merely because the website links to it.
HomeHero may display provider-supplied promotional financing terms, including 0% APR options for up to 24 months. Financing is subject to credit approval, and not every applicant will qualify for a 0% APR offer. Wisetack and its lending partners determine eligibility and present the rates, payments, terms, and disclosures that apply to each applicant. The accepted financing agreement controls.
Website content and intellectual property
The HomeHero name, marks, site design, original text, graphics, and other protected materials are owned by HomeHero or used with permission. You may use the website for its intended purpose. You may not copy, republish, sell, modify, reverse engineer, or commercially exploit protected content without permission, except as allowed by law.
Availability and disclaimers
HomeHero works to keep website information accurate and the service available, but content, integrations, offers, hours, and availability may change. To the maximum extent permitted by law, the website is provided on an as-is and as-available basis without a guarantee of uninterrupted or error-free operation.
Nothing in these Terms removes a right or remedy that cannot lawfully be waived. Job-specific warranties, if any, are stated in the applicable service documents rather than created by this website.
Limitation of liability
To the maximum extent permitted by applicable law, HomeHero is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising only from use of or inability to use this website or an independently operated third-party site. This website limitation does not replace the terms governing actual HVAC work.
Oklahoma law, changes, and contact
Oklahoma law governs these website Terms to the extent permitted by law, without regard to conflict-of-law rules. If one provision is unenforceable, the remaining provisions continue to the extent possible. HomeHero may update these Terms by posting a revised version and effective date.
Questions about these Terms may be sent to HomeHero using the contact information below. These website Terms should be reviewed alongside any proposal, service agreement, HeroCare agreement, or provider disclosure applicable to your request.